Who we are
Our website address is: https://jerseycharmcoffee.com/.
Privacy Policy
| As you do business with us, we take great care in safeguarding your personal information and in complying with all applicable Federal, Provincial, and state privacy laws, as well as our own internal standards and best practices. We want you to know that we value your privacy and are committed to the responsible handling of your personal information (such as your name, physical address, e-mail address, and phone number), and we want you to know how we handle your information.
This Privacy Policy (“Policy”) describes the information, privacy, and security practices for our Site. We provide notice of our information handling practices; give choices about how your personal information will be used; give the opportunity to update or change your personal information; use information security safeguards; limit the sharing of your personal information; commit to complying with applicable privacy requirements; and provide ways for you to contact us about privacy concerns. When you participate in any of the activities described in this Policy and provide us with your personal information, you consent to how we collect, use and handle your information as explained in this Policy. Below is what we do and do not do with the personal information you provide to us as you visit our Site and store; purchase our products and/or services; participate in our programs and request a catalog. |
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Unless you “opt-out” through opportunities available to you through our various communication vehicles, we may send you emails, catalogs or other promotional material. You may also “opt-out” of future JerseyCharm communications by following the instructions provided in this Policy under Accessibility and Use of Your Personal Information. When visiting our Site, if you register for an online account or for any online offers, we may ask you to provide personal information and to select a password of your own choice to help keep personal information secure. We may use your registration information to help make your online shopping experience and orders quicker and easier, by pre-filling certain parts of your shopping information. When you make online purchases, we will collect your name, physical address, phone number, e-mail address and billing/shipping information, as well as credit card information. This information enables us to deliver products that you have ordered; fulfill your requests; contact you or the recipient(s) of your purchase in the event of order or delivery difficulties; verify or respond to your inquiries and deliver services and information about our products or Site to you. If you make a purchase through our Site, the personal information you provide (for example, name, physical address and e-mail address) will be added to our customer database. Our customer database may be used to send future JerseyCharm communications to you, unless you specifically opt-out. Note: Online purchases require use of an e-mail address to process the order. We may share your personal information with carefully selected third-party service providers in order to provide services to you, such as to fulfill orders (U.S. Postal Service or other delivery companies); processing payments; sending JerseyCharm communications; monitoring Site activity; conducting surveys; maintaining our customer database; send mail and e-mail and administer drawings, contests, and rebates. We will share your personal information with our carefully selected third-party service providers on a confidential basis. These service providers are prohibited from using your personal information for any purpose other than providing JerseyCharm services. We may be required to disclose your personal information for legal reasons, such as in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and JerseyCharm. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event. We will require such parties to treat your personal information in accordance with our Policy and to use and disclose your personal information solely for the purposes for which it was collected. |
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Our Site uses “cookie” technology. A “cookie” is a small data file that a Website may send to your Web browser and store on your hard drive. Our Site uses cookies to simulate a continuous connection. Cookies let us “remember” information about your preferences and session and allow you to move within areas of our Site without reintroducing yourself. No personally identifiable information is stored in these cookies. You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site and make a purchase. As a convenience to you, JerseyCharm provides links from its Site to third-party Websites. Inclusion of these links does not imply JerseyCharm’s endorsement of other companies, their Websites or their products or services. This Policy does not apply to other Websites that may be accessible through our Site, including third-party sites that display the JerseyCharm trademarks or otherwise promote JerseyCharm’s products and services. We encourage you to read the privacy policies of those other sites and third parties to learn how they collect and use information about you. |
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To “opt-out” of receiving JerseyCharmCoffee communications, do one of the following: 1. If you’ve created an account on our Site, you can access and change your personal profile information and preferences after logging into your account. 2. Call: 609.529.0618 3. Mail your request to: If you send us an e-mail or letter, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of JerseyCharm communications you wish to stop receiving, along with the specific e-mail address to be removed from the mailing list. This will ensure we identify you correctly in our systems so that we may accurately process your “opt-out” request. JerseyCharm will take the appropriate steps to implement your request to “opt-out.” Please note that due to production and mailing timelines, it may take up to ten (10) business days for e-mails and up to six (6) weeks for direct mail and catalog to make the requested change. Until that change takes effect, you may still receive JerseyCharm communications from us, and we apologize for any inconvenience. Please note that you also may still receive business-related communications such as order confirmations, product recall information or other administrative communications. You cannot “opt-out” of these business-related communications which are necessary to fulfill services. |
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JerseyCharm’s databases are protected by physical, technical and procedural measures that restrict information access to authorized persons in accordance with this Policy. Although no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorized disclosure, alteration,or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Our information systems are maintained behind a firewall to isolate them from access by other networks connected to the Internet, and access to personally-identifiable information is granted only to associates who need the information to perform a specific job. |
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To provide you with an increased level of security online, you may also select a password to access your personal information when you register for an online account. JerseyCharm will not ask you for your password in an unsolicited communication. |
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1. If you’ve created an account on our Site, you can access and change your personal profile information and preferences after logging into your account. 2. Call: 609.529.0618 3. Mail your request to: Please be sure to include your full name, address, phone number and e-mail address (if applicable) and to specifically describe your concern so that it may be appropriately addressed. |
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